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Privacy Policy

OWEXX respects user privacy. We are committed to protecting the privacy of our customers by providing personalized services and to fairly and lawfully handling and maintaining the registration / subscription information you provide.
The Privacy Policy reflects OWEXX's customer data processing practices. If you have any questions about this topic, please email email:
The links made from our websites to third party websites are not the subject of this Privacy Policy. We encourage you to consult the privacy policies of the websites you visit.

Your permission

By agreeing to this Privacy Policy, you agree that your Personal Data will be used to fulfill your orders, whether you order a virtual server, domain and / or services directly from us or our partners, and that your Personal Data will be transferred our partners performing various services are required to fulfill your order.
You grant us the right to collect, manage, process and store your Personal Data to the extent and for the purposes set out in this Privacy Policy and our other documents.

Collection Of Information

UAB OWEXX follows the Law on Legal Protection of Personal Data of the Republic of Lithuania, the General Data Protection Regulation and others.
We collect data about our customers using:

  •     telemarketing and registration forms,
  •     when you buy our goods or receive services,
  •     when you provide information about yourself online or otherwise.

Data that may be collected for service purposes:

  •     For the purposes of domain registration - name, surname, address, e-mail. postal address, telephone number, city, (if specified in the rules of the country providing the domain and personal identification code, copy of passport, etc.).
  •     For the purpose of relevant proposals and notifications about the planned technical works - name, surname, e-mail. postal address, telephone.

The customer’s email address and phone number may be processed for direct marketing purposes.
If you visit our websites, we also collect information that reveals the characteristics of the use of our services or automatically generated visit statistics.
We manage your IP addresses by administering our websites, the content published on them, and diagnosing possible malfunctions.

Use Of Personal Information

We use your personal data for the following purposes:

  •     handling orders, registration, inquiries,
  •     providing the services you have subscribed to - managing access to the services, sending newsletters,
  •     by sending you information about the goods and services we provide (if you have given your consent to receive such information),
  •     by sending you information about changes in the ordered services or notifications about the end of the ordered services period.

We undertake never to transfer your personal data to any unrelated third parties, except in the following cases:

  •     if you consent to the disclosure of Personal Data;
  •     when providing services - to our partners providing / helping to provide the services you have ordered (eg a local representative in a foreign country). We will only provide these service providers with as much of your personal information as is necessary to perform a particular service. Your data security requirement applies to all service providers working with us;
  •     law enforcement institutions in accordance with the procedure provided for in the legal acts of the Republic of Lithuania.

Direct Marketing

We try to be the first to inform our customers about information that may be of interest to us: special offers, news and services.
Your e-mail email address or phone number may be used for direct marketing purposes with your consent to order services and / or on the basis of a legitimate interest, only if you have not refused to receive offers.
You may express your disagreement at any time by placing an order with or in your account by clicking the appropriate link on the account services page of the Website to express your disagreement with the processing of your personal data. If you no longer want your personal data to be processed for direct marketing purposes, you can send a opt-out notification. Direct bids will only be discontinued by your clearly listed email. postal addresses and / or telephone numbers.
You have the right to access your personal data, to consent to the processing of your personal data for direct marketing purposes without giving reasons, and to request in writing the correction of incorrect, incomplete, inaccurate personal data.

Information Retention Periods

We will protect your personal information to the extent necessary to fulfill the purposes set out in this Privacy Policy. Also depending on the period of services you have ordered. The standard data retention period is 3 years.
Notwithstanding the above retention periods, we have the right to store your Personal Data on the server to the extent necessary if the data you provide has been (i) used in an illegal activity or (ii) suspected of identity theft or other breach that an investigation has been or will be conducted by the relevant law enforcement authorities, (iii) if we have received complaints about the relevant customer, or if we have observed violations of the Rules by the relevant customer, or (iv) for other legitimate purposes of storing Personal Data. These data shall be destroyed upon lawful instructions from law enforcement or other authorized authorities.

Your Rights

You have the right to get acquainted with your Personal Data by submitting an identity document (a passport of a citizen of the Republic of Lithuania, an identity card, a driving license must be submitted to confirm your identity). In order to find out what Personal Data we have collected or received and from what sources, for what purposes it is processed, to which recipients it has been provided and provided for at least the last 1 (one) year, or whether all your Personal Data is complete and correct, you must contact us from the email address that was provided to us. Upon receipt of such a request, we will answer whether the Personal Data relating to you is processed and provide the requested data no later than within 30 (thirty) calendar days from the date of receipt of the request. Under this point, data shall be provided free of charge once per calendar year.
You also have the right to:

  •     request the correction of your personal data when they are inaccurate and / or incomplete;
  •     request that the processing of your personal data be restricted until we have verified the accuracy of that data. In this case, during the restriction period of personal data processing, you will not be able to purchase our goods and / or services;
  •     request access to our automatically processed personal data in a structured, commonly used and computer-readable format. Under this point, data shall be provided free of charge once per calendar year.
  •     by submitting a written, e-mail or telephone request to us not to consent to the processing of your personal data and to request the cancellation of personal accounts or the suspension of personal data processing operations in violation of the Personal Data Protection Act and other laws, except as provided in the Privacy Policy,
  •     by expressing your disagreement immediately or by submitting a subsequent notice of disagreement with the processing of your Personal Data for Direct Marketing purposes.

You must provide us with any request or instruction relating to the processing of Personal Data in writing in one of the following ways:

  •     by delivering such a request or instruction to us directly at Vilnaius str. 225, LT-76343, Šiauliai,
  •     by sending such request or instruction to the email address from your email address previously provided to us.

Upon receipt of such a request or instruction, we will provide a response within 30 (thirty) calendar days and will perform or refuse to perform the actions specified in the request. Your request will be answered in writing.

If you think that the way we process your personal data does not comply with the applicable legal acts, you have the right to apply to the State Data Protection Inspectorate (